Introducing
Magic Ahoy!

Embark on a virtual voyage to discover Disney Cruise Line and win prizes now. Exclusively for Travel Professionals.

download-app-store-badge
get-it-on-google-play-badge

The Perfect Tool to help Sell Disney Cruise Line

Available now, Magic Ahoy! is the new virtual training experience from Disney Cruise Line that allows travel professionals to set sail on their own Disney cruise from a mobile device. It’s the perfect tool to help you experience all the magic of sailing with Mickey and his friends. An experience you can later call upon to excite your customers and boost your Disney Cruise Line sales - join our private Facebook group for the latest updates from Magic Ahoy! and Disney Cruise Line!

JOIN FOR UPDATES

Enjoy fun new activities every day

Whether you have 5 minutes or half an hour a day to spare, just log in and take advantage of the snackable stories, AR experiences, visual guides and amazing entertainment that will help you learn everything you need to know about a Disney cruise in a super fun way!

Earn Mickey Stamps & win prizes

The more you explore and complete activities, the more Mickey Stamps you will collect, which will help you advance and unlock higher levels in the Rewards Room - earn 135 Mickey Stamps to unlock Level 3!

Be our Guest

Take your friends and family with you on your virtual cruise - explore our ships, visit the restaurants, whoosh down the waterslides, see a show and more. The choice is yours!

Ask us anything

Our Guest Services are happy to help from 9am to 5pm during your cruise. If you have issues with accessing the app please see our FAQs or contact form below.

download-app-store-badge
get-it-on-google-play-badge

Frequently Asked Questions

App not loading?

Magic Ahoy! is available on your mobile app store and requires an internet connection. To have the best experience with the app, make sure you play and download while connected to WiFi! If you want to play on an Android device, it will need to be compatible with Google ARCore - if the Google Play Store says the Magic Ahoy! app is not compatible, then it unfortunately can not be downloaded on your device.

Trouble downloading?

We've packed the app with so much amazing content, so when you first open the app you will be asked to accept a content update. Once you press update, please keep the app open, have more than 20% battery and stay connected to WiFi. Up to 3GB free storage is required to download the whole app - if your update stops mid-download don't worry, please just press resume download and it will continue from where it stopped.

Can't see your verification email?

To finish creating your Magic Ahoy! account you will need to click a verification email sent to your address, which should arrive instantly. If you don't see this email, please check your Junk, Spam or Other folders. If you still don't see the email please contact us below.

When are the next virtual voyage dates?

The next virtual voyage from Disney Cruise Line's Magic Ahoy! is available now - download to start playing today!

How do I collect Mickeys?

The first time you complete an activity, you'll be able to earn Mickey Stamps from it, but make sure you claim them by clicking the "Collect" button at the end of the activity - you'll know you've done this if you see the Collect button and the Mickey Stamps listed under the activity on the day both turn green. Click here for a short video on how to do this.

App stops downloading during update?

Please make sure that automatic updates are enabled on your phone.
For Apple iOS, please go to Settings. Tap App Store. Turn on App Updates.
For Android Open the Google Play Store app Google Play. At the top right, tap the profile icon. Tap Settings and then Network preferences and then Auto-update apps. Select "Over Wi-Fi only to update apps only when connected to Wi-Fi."

Some content not playing properly?

Depending on your type of device, low-power mode may automatically turn on once your phone is at low battery and stay on until it is fully charged - make sure low-power mode is off so that you can best enjoy all Magic Ahoy! has to offer!

Do I need to log on every day?

No, this is up to you how much time you wish to spend aboard our Magic Ahoy! virtual sailing. But to complete your sailing and achieve Level 3, you will need to collect 135 Mickey Stamps.



Please contact us if you have any questions or issues downloading Magic Ahoy!